FURNISHINGS

1. What furnishings come with my booth?

Each event is different. Look at the cover sheet under Booth Package Includes, which will specifically list what items, if any, are included in the booth space.

2. Can I order at show site?

Yes, floor orders are accepted at show site. Remember that payment must be received before any furnishings or services will be rendered. Also, choice of items or colors may be limited on site.

3. What if certain items I ordered are not in my booth when I get there.

All items ordered in advance of the show should be in your booth space at the beginning of exhibitor move-in with the exception of chairs and wastebaskets. These items have a tendency to "grow legs" and are not dispersed until close to show time. If other furnishings (carpet, tables, etc.) are not in your booth at the time of your arrival, please go to the
Service Desk and the problem will be resolved immediately.

4. What if I get to my booth and decide I do not want an item, do I get a refund?

Orders cancelled by the exhibitor are subject to cancellation fees equal to 50%-100% of the total order, based on the status of move-in, work performed and/or AES set-up costs or expenses. All grievances must be made before show opening.

5. What type of chairs do you rent?

Arm Chairs, Side Chairs, Padded Side Chairs, High Stools

6. Do I need drape on my table?

It is not required to have drape on the tables; we provide both draped and un-draped tables as listed on our Furniture Order Form.

7. Can I bring my own drape?

If you have drape or a tablecloth it is acceptable to bring your own.

8. What is a table top riser?

A tiered shelf for displaying product.

9. What size are literature racks and how many pockets do they have?

Literature racks are 36" tall and have four literature pockets on one side. If you want additional pockets, they must be rented individually.

10. Do I need to order back drape and side drape for my booth space?

Booth space is provided with 8' back and 3' side drape. Only Island booths are not provided any drape, and that must be rented separately by the exhibitor. You only need to order drape if you want to change from the color provided by the show management.

11. Can I exchange any free table for another size and/or color table?

No, any package item provided by show management cannot be exchanged.